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Contact

SUPPORT

Before you send in a question for our Customer Service team, please check our FAQs. Many questions are answered there. And a special note to our International customers, please allow 4-6 weeks before contacting our Customer Service team about your shipment. We are unable to track these items once they leave United States, and items generally take 4-6 weeks to be delivered.

CONTACT US

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If you are contacting us about an order, please include your Order Number

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FAQS

  • When will I receive my order?
    Answer soon
  • I never received my confirmation e-mail after ordering/registering/shipment.
    Answer soon
  • What happends after I Pre-Order a merchandise
    Answer soon
  • What forms of payment do you accept?
    Answer soon
  • How to Change or Cancel your order?
    Answer soon
  • Shipping
    Answer soon
  • Returns
    Answer soon
  • How do I download and play my music?
    Answer soon
  • What if my download link doesn't work?
    Answer soon
  • Can I download directly onto my handheld device?
    Answer
  • What quality or bit rate are the MP3 downloads?
    Answer soon
  • What if I forget to click the Download Now button right after I complete my order?
    Answer soon
  • What if my file is "damaged"?"
    Answer soon
FAQS
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