POLICIES
TERMS OF SERVICE
Welcome to AKTAMUSIC.COM This website is owned and operated by Kássar - Nicole Entertainment. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Policies below.
This agreement is in effect as of September 1, 2020.
We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/store credit /an exchange. Please see below for more information on our terms and conditions.
RETURNS
All returns must be postmarked within ___ days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at businessemail@here.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least ____ [number of days to process returns] days from the receipt of your item to process your [return/exchange/return or exchange]. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]
AKTA MUSIC STORE
[Attn: Returns]
[RMA #]
[Street Address]
[City, State, Zip]
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 3 days from the receipt of your item to process your return/exchange. Refunds may take 1-3 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Please Note
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A 10% restocking fee will be charged for all returns in excess of $50.00.
EXCEPTIONS
The following items cannot be returned or exchanged
❋ Digital Products (Music downloads, Third party stream/download platform)
❋ Used products
Sale of these items are FINAL SALE and cannot be returned/refunded.
If you have any questions, please contact us ➜
PRIVACY POLICY
AKTAMUSIC values your privacy and appreciates your trust in us. This Privacy Policy explains how we use, share and protect the personally identifiable information that we collect about you (“Personal Information”) and the choices you have. This Privacy Policy applies to visitors to any AKTAMUSIC.COM (“Website”) or online customers. By visiting or using our Website, you agree to this Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third party websites is subject to their own privacy policies.
❋ We only collect and use your information(s) for transaction and best customer experience purposes. And we do this with your full consent. We offer you a variety of choices with respect to how we use and share your Personal Information. Transacting a business or service with us means “You Agree to Our Terms and Conditions”.
COOKIE POLICY
What are Cookies?
Cookies are small pieces of data sent from a website and stored on a visitor's browser. They are typically used to keep track of settings you've selected and actions taken on a site.
There are two types of cookies:
Session (transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (permanent or stored) cookies: These cookies are stored on your hard drive until they expire (at a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site
How to delete Cookies?
Most cookies are easy to delete. Just pick your browser and follow the instructions.
Chrome
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Press Ctrl + Shift + Delete on your keyboard.
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Select a time range.
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Select the 'Cookies and other site data' checkbox.
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Click the "Clear data" button.
Firefox
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Press Ctrl + Shift + Delete on your keyboard.
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Select a time range to clear.
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Select the 'Cookies' checkbox.
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Click the "Clear now" button.
Safari
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Choose Preferences from Safari menu.
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Go to the Privacy tab.
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Click 'Manage website data'.
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Click 'Remove All'.
Edge
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Press Ctrl + Shift + Delete on your keyboard.
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Select the 'Cookies and saved website data' checkbox.
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Click the "Clear" button.
Internet Explorer
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Press Ctrl + Shift + Delete on your keyboard.
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Select the 'Cookies and website data' checkbox.
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Click the "Delete" button.